Shopping with Megamall

Quick answers to the questions we get asked most.

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Is it safe to shop on Megamall Online?

Yes. Megamall Online (Pty) Ltd is a registered South African company (Reg. 2021/427958/07) based in Kya Sands, Randburg. Our checkout is secure, and you will also find us on Takealot, Makro, Amazon and other trusted marketplaces.

Do you deliver nationwide?

Yes, we deliver across South Africa with nationwide coverage. Our delivery partners service all provinces and major cities, ensuring your order reaches you wherever you are in the country. Delivery times and costs vary by location and order size.

How can I pay?

Pay securely online at checkout, or by EFT. For EFT, use your order number as the reference and email proof of payment to accounts@megamallonline.store. Our banking details are here.

How do I track my order?

Log in to your account to see your order status, or WhatsApp us on 072 281 7714 with your order number and we will update you.

What is your returns policy?

Faulty, damaged or incorrect items can be returned within 30 days of purchase. Please report delivery damage within 48 hours with photos. Unused items in their original packaging can be returned within 7 days of delivery. Read the full return and refund policy.

Where are you based?

12 Electron Close, Kya Sands, Randburg. Monday to Thursday 7:30 to 17:00, Friday 7:30 to 16:30, Saturday 9:00 to 13:00.